GDPR
INTRODUCTION
Orme Galleries take your privacy very seriously. We are dedicated to protecting your personal information and rights to privacy. Should you have any queries in relation to your own personal information, please contact us at [email protected]
When you visit our website eanthonyorme.com or use any of our services, you trust us with your person al information. In this privacy notification, we clearly describe our privacy policy. Our aim is to explain to you, as clearly as possible, what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.
This privacy policy applies to all information collected through our websites, our Facebook applications ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
What personal information do we collect?
Ordering in our Gallery
If you decide to make an order with us, there is certain personal information that we will require from you in order to process your order (such as your name, delivery address, credit/debit card details, e-mail address and telephone number).
Online Payments
We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument..
Credentials
We collect passwords, password hints, and similar security information used for authentication and account access.
We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on your name and address to our carriers, or telephone number should there be a query with delivery). We will not rent or sell your name, address, email address, credit card details or any other personal information to any unrelated third party.
From time to time we may also request further information to help us improve our service to you. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
IP addresses and cookies
We also use your Internet Protocol (IP) address. An IP address is a set of numbers, which is assigned to your computer during a browsing session. It is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.
Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We use cookies to save your email address and password so that you don't have to re-enter it every time you visit our site. Cookies also help us to recognise when you visit our website and note the areas that are of interest to you. This allows us to tailor the service we provide.
Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Site statistics
We monitor customer traffic on an aggregate basis using cookies and code, which is embedded, in the site. This provides statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors screen settings and other general information. Rome Fine Arts Ltd uses this information to help improve the site and services to its users.
Where we store your personal data
We follow strict security procedures in the storage and disclosure of personal information to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall.
eanthonyorme.com can optionally save your credit or debit card details once your order has been processed, to make any future orders easier. However, for your security you will need to enter your card’s 3-digit security code for every transaction.
We recommend that you always close down your internet browser when you have finished shopping online especially if you use a shared PC. This will delete temporary cookies from any sites that you may have visited.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will never send an email or telephone you to ask for your security information or log on details.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. You accept the inherent security risks of providing information and dealing on line over the internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will not be held responsible for any breach of security unless this is due to our negligence or wilful default.
Uses made of the information
We may use information held about you to:
• set up, manage your account and contact you about your account;
• ensure that content from our site is presented in the most effective manner for you and for your computer;
• carry out our obligations arising from any contracts entered into between you and us;
• allow you to participate in interactive features of our service, when you choose to do so; and,
• notify you about changes to our service.
Marketing and communications
You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter or enter competitions. In these circumstances we will ask for additional information, such as your age, occupation, style interests etc. This will help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies.
Disclosure of your information
We may disclose your personal information:
• 1. to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985;
• 2. if Rome Fine Arts Ltd or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
• 3. to protect our customers and eanthonyorme.com from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
• 4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or,
• 5. in order to enforce or apply our terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of Rome Fine Arts Limited our customers, or others.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
How do we handle your social logins?
If you choose to register or log in to our websites using a social media account, we may have access to certain information about you. Our Sites offers you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. [If you login using Facebook, we may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
What is our stance on third-party websites?
We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites. The Sites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.
How long do we store your information?
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for no longer than 15 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 16 years of age. By using the Sites, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site [and App]. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected] Your rights
Account Information
You may at any time review or change the information in your account or terminate your account by:
* • Logging into your account settings and updating your account
* • Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Opting Out
If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter your will have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in writing.
Access to information
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at [email protected]
Do we make updates to this policy?
Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be sent to [email protected]